Terms of Service (ToS):

 

Welcome to Da Vinci Stone Craft! By using our website and engaging with our services, you agree to abide by the following Terms of Service. These terms ensure a positive experience for both you and us, outlining important aspects of your engagement with our platform.

  1. Privacy and Data Usage Please review our Privacy Policy to understand how we collect, use, and protect your personal information. Your privacy is of utmost importance to us.
  2. Product Purchases and Returns We are dedicated to providing you with exceptional products and service. While we generally maintain a “all sales are final” policy, we also understand that unforeseen circumstances may arise. Please refer to our Refund Policy for detailed information on returns, refunds, and our commitment to your satisfaction.
  3. Product Descriptions and Accuracy We strive to provide accurate product descriptions and images on our website. However, should you encounter any discrepancies, please contact our customer service team within 7 days of receiving the product. We’re here to address any concerns and ensure your experience is exceptional.
  4. Custom Orders and Personalization We take pride in offering customizable options for our products. Please note that custom and personalized orders are not eligible for returns or refunds, as they are uniquely crafted to your specifications.
  5. User Conduct and Responsibility By engaging with our platform, you agree to use our services responsibly and abide by all applicable laws and regulations. Any misuse or unauthorized activities are strictly prohibited.
  6. Intellectual Property The content on our website, including images, text, and designs, is protected by intellectual property rights. You may not use, reproduce, or distribute our content without explicit permission.
  7. Updates and Modifications We reserve the right to update or modify our Terms of Service at any time. It’s your responsibility to stay informed about any changes. Continued use of our website after changes implies your acceptance of the updated terms.
  8. Contact Us If you have any questions, concerns, or require assistance, our customer service team is here to help. Contact us at social@parsienadesign.com or call 416-781-4417.

Your engagement with Da Vinci Stone Craft signifies your agreement with these Terms of Service. We’re committed to providing you with exceptional service and products, and we thank you for choosing us for your architectural needs.

Last Updated: Aug.16.2023